The Novotel Toronto Centre

Great location, good restaurant and helpful staff. We booked two adjacent rooms for us and family and had comfortable space in the rooms for chatting. Taxi drivers found it easy to park.

I stayed at this hotel for three nights and overall had a pleasant experience. The location is excellent – conveniently situated near key attractions and public transport, which made getting around the city very easy. The reception staff were warm, friendly, and helpful throughout my stay, which added a nice personal touch to the service. The room was clean and adequately equipped for a short stay. However, the main downside was the poor soundproofing. I could clearly hear people talking in the corridor, as well as the frequent noise of doors opening and closing, which affected the overall comfort, especially at night. Despite that, it was a decent stay with good service and a great location. With some improvements in sound insulation, it would be a much more comfortable experience.

It’s was an amazing experience at this hotel! Will definitely book another staycation very soon!

Great business hotel. The location is a 5 min walk to Union station, nearby has loads of great food options and the breakfast is quite good. Highly recommended!

Lack of lobby drivein can result in customer getting a merciless parking ticket while checking in for enquiry.

Very clean and spacious hotel in a great location for downtown Toronto. My room was newly renovated and very clean and comfortable, the only slight downside is the view, which was to the back of the building looking onto a car park. It should be noted that the hotel is only 6 stories high, so views are not really possible. But if you're like me and only plan to spend time in your room to sleep and relax, it doesn't really matter.  Service was good, although felt a bit impersonal and rushed at times. However, the cleaning staff were the most lovely and sweet of them all.  There is no room service, but you can get food at the restaurant during opening hours and take it to your room, and there is a 24/7 kiosk with snacks and drinks.  I'd definitely stay here again.