Laforet Shuzenji Sanshisuimei

Dinner is set dor, can had 2 dinner as they have different sets so didn’t have to repeat

Loved the personal hot spring. Room was good but a little dim. Without a car you will find it hard to reach as hotel is at the top of a hill. The stay was overall satisfactory but my experience was dampened by front desk service staff Hiroki Endo. We checked in around 7/8PM and our check-in was handled by Mr. Endo, the process was smooth but the nonchalant and accusative tone he used must be rectified. We booked a room for two but in the system it said 3 persons, I don't know how this seems like an issue because if anything it means I paid for an extra pax. From there, his attitude turned cold and he wore an extremely displeased look on his face, his replies were less than satisfactory and massively brought down the high service standards of Japan. I was tempted to sound my displeasure but was too tired from the day to confront him.

The place is amazing, own onsen in your room, and there is an amazing view of Fuji. The only problem is that there any restaurants for this hotel that doesn’t require a reservation prior to your check in, so if you need any food, you need to go to the hotel next-door. Other than that is a very good experience, very spacious room for your family or your friend, and it’s a great chance for you to get near nearer to the nature.