The Parliament House Hotel

Very beautiful hotel, nice location, great service.

This hotel is not only near Calton hill and Edinburgh castle,but also on the back of Princess street,very quiet.I accidentally dropped my passport there,they found and kept it for me till I went back,very thoughtful of them.

 Poor Stay Experience Review: During my stay at your hotel from February 1st to 3rd, I encountered multiple unpleasant incidents. Firstly, the heating in my room was not turned on in advance, the switch was poorly designed without clear instructions, and the curtains covered the heating unit at night, severely affecting its efficiency and causing a significant drop in room temperature. This not only affected my comfort but also my health during the stay. Secondly, a serious security breach occurred when someone used a key to open the first door of my room. Thankfully, we had secured the secondary door with a safety chain, preventing full access. Such a security lapse is unacceptable for a hotel claiming "four-star standards." Additionally, on the morning of my departure, I faced extremely unprofessional behavior from a housekeeping staff member. Her conduct lacked basic courtesy, was impatient, and she stood frowning with arms akimbo, which was not only uncomfortable but also raised concerns of possible discrimination. Lastly, the luggage storage service was highly unsatisfactory. My luggage was to be placed in an open, unsupervised area in the lobby, which is far below the standards expected of a “four-star service” hotel. Given these severe issues, especially the alarming security breach, I demand a thorough investigation by your hotel, including police involvement. If these concerns are not satisfactorily addressed, I am prepared to escalate this matter to relevant external authorities. I look forward to your prompt and formal response, including a proposed compensation plan.

All the hotel staff are very kind people. The room was too beautiful. Hotels location is totally convenient for tourists, in my opinion. For example, we came back to the hotel after midnight and it was safe for us.

預訂的大床房，要求安靜無煙處理，因為語言問題，辦理入住非常貼心，前台可以寄存行李，服務員把我帶到房間，所有人都非常友好，讓我感受到了上帝的待遇，最主要的是，一進房間乾淨整潔，裝修也很新，哇塞，是我超級喜歡的藍綠顏色，整個房間温馨浪漫，有種我回到家了的感覺，非常漂亮的房間，很滿意的入住體驗，下次來還會選擇這裏的。必須給他們大大的好評，點贊！！！

中心とは駅を挟んで逆側ですが、各観光地へは徒歩でアクセスできますし、問題ない立地です。お部屋は清潔で可愛らしく、快適に滞在できました！お水がないのと写真ではあるように見えたバスタブがなかったのは残念でした。